MobileSupport - RemoteCall 7.4.4001
Free Version
Publisher Description
Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center.
[Key Features]
1.Screen Sharing Customers are able to share pictures of their mobile device screen with support representatives to collaboratively identify and resolve issues in real-time.
2.On-screen Drawing Mark important areas for the customer to see to communicate certain points more clearly.
3.Text Chat MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.
4.Simple Connection Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.
[Receiving Mobile Device Support - Customers]
1.Download, install, and then launch the ‘MobileSupport’ application.
2.Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3.Engage in real-time video support.
4.Close the application once video support session has ended.
Feb 14, 2024
Version 7.4.4001
- Other minor bug fixes
About MobileSupport - RemoteCall
MobileSupport - RemoteCall is a free app for iOS published in the System Maintenance list of apps, part of System Utilities.
The company that develops MobileSupport - RemoteCall is Rsupport. The latest version released by its developer is 7.4.4001.
To install MobileSupport - RemoteCall on your iOS device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2024-02-14 and was downloaded 0 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the MobileSupport - RemoteCall as malware if the download link is broken.
How to install MobileSupport - RemoteCall on your iOS device:
- Click on the Continue To App button on our website. This will redirect you to the App Store.
- Once the MobileSupport - RemoteCall is shown in the iTunes listing of your iOS device, you can start its download and installation. Tap on the GET button to the right of the app to start downloading it.
- If you are not logged-in the iOS appstore app, you'll be prompted for your your Apple ID and/or password.
- After MobileSupport - RemoteCall is downloaded, you'll see an INSTALL button to the right. Tap on it to start the actual installation of the iOS app.
- Once installation is finished you can tap on the OPEN button to start it. Its icon will also be added to your device home screen.
